Challenge results: what stands, what voids, and where to argue

Stands

  • The kill target reached.
  • A forfeit: 60 seconds after a drop without a return.
  • The 30-minute cap: higher score wins.
  • Anything affected by latency. Results affected by latency or a dropped connection stand.

Voids, both stakes back

  • No-show: a player never arrives within two minutes of the room opening.
  • A tie at the 30-minute cap.
  • The server closed the match.
  • No server could be booked.
  • A staff void.

Your stake back only

  • You cancel before anyone joins.
  • Nobody joins within 30 minutes.

Where to argue

Every result is on the Activity page with the score and the pot. If you believe a result is wrong (not “I lagged”, which stands, but “the pot went to the wrong player” or “the match voided and my stake did not come back”), post in Help & FAQ with both usernames, the server, the time in UTC and the pot, or email support@tournament.com with the same. Decisions on match outcomes are final, but a ledger error is a bug and gets fixed.